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1 Message
Monday, July 14th, 2025 6:00 PM
Internet not working
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Expert
111.7K Messages
11 hours ago
Is this a new service install / new move in ? Is / are the light / lights on the modem lit steadily, or are they blinking ?
Official Employee
346 Messages
10 hours ago
Hey there user_vaoy83, our expert @EG did have some questions that will allow us to assist you better. Please let us know if you have a light on your modem, or what exactly is happening. We are more than happy to help.
EG
Expert
•
111.7K Messages
11 hours ago
Is this a new service install / new move in ? Is / are the light / lights on the modem lit steadily, or are they blinking ?
0
0
XfinityJon
Official Employee
•
346 Messages
10 hours ago
Hey there user_vaoy83, our expert @EG did have some questions that will allow us to assist you better. Please let us know if you have a light on your modem, or what exactly is happening. We are more than happy to help.
0
0