U

Visitor

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1 Message

Thursday, May 29th, 2025 6:04 PM

Internet

Hi I need internet connection upstairs.

Problem Solver

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592 Messages

3 days ago

Are you currently an xfinity subscriber?  If you already have a gateway, and are not on a business account, xfinity will not provide you another gateway, nor will they run a second cable for you.    You have options:
1.  Connect using WiFi

2.  Hire a local electrician to run a drop upstairs for you, feeding from one of the ports on the back of the gateway.  

3.  Depending on which service you are subscribed to, you can buy a pod (or two) to extend wireless coverage if you have none upstairs.  

If you are not already a subscriber, xfinity will place your gaetway where you want it, but it is best to locate it centrally in your home.  

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