Internet

Question

Help connecting gateway , your offices says I have internet but it’s not connecting

XfinityDilary · Answer

Thanks for posting on our Community Forums, user_tkl18u. We can help troubleshoot your internet connection. Did you try rebooting the modem manually or through the Xfinity App already? Is this happening on all of your devices?

EG · Answer

Concern moved here to the Home Networking help section.

EG · Answer

Is this a new service install / new move in ? Is / are the light / lights on the modem lit steadily or are they blinking ?

Your Home Network

user_tkl18u

Internet

XfinityDilary

EG

EG

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