U

Visitor

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1 Message

Thursday, May 22nd, 2025 4:20 PM

Internet

My Xfinity 5 g modem/router recognizes tv streaming but not my cell phone or Apple laptop.  I tried several remedies to no avail.  

Official Employee

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1.7K Messages

25 days ago

Hi there! Are you still experiencing issues connecting to your network at this time? We can also recommend a great starting point here: https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting

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