user_4d7pt9 Thanks for posting on our community forums. I'm sorry to hear your internet is not working. We'd like to help troubleshoot and get to the bottom of this. Did you try rebooting your modem manually or through the Xfinity App? You can also check our Tips for troubleshooting your Xfinity Internet connection HERE.
EG
Expert
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110.4K Messages
4 days ago
First. Check their site here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityDilary
Official Employee
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2.2K Messages
3 days ago
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EG
Expert
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110.4K Messages
2 days ago
@user_4d7pt9
Were you able to find any outage info on that site or in the app ?
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