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Thursday, March 6th, 2025 4:36 AM

Internet

Hi i just got an internet and i cant make it work

Official Employee

 • 

1.7K Messages

1 month ago

Thank you, @user_rll61i, for connecting with us here in our community about the trouble with your internet. We're happy to help get your service working properly. Please send us a Direct Message with your full name and complete service address.

 

To start a Direct Message: Click "Sign in" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message.

Expert

 • 

109.7K Messages

1 month ago

@user_rll61i @user_rll61i 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

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