chas.h's profile

Visitor

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1 Message

Wednesday, February 26th, 2025 6:01 AM

Internet

Home network out, reset tried cable working

Expert

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109.7K Messages

2 months ago

First. Check here for official info on any possible local outages;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use the Xfinity App: https://www.xfinity.com/apps 

Official Employee

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1.7K Messages

2 months ago

Hi there and welcome to Comcast @chas.h. I am sorry to hear that you have been having troubles with the Internet service. Have you checked to see if there are any interruption in the area that could be affecting your service?

(edited)

Expert

 • 

109.7K Messages

2 months ago

@chas.h 

Were you able to find any outage info at that link or in the App ?

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