user_infjcd, Hi there! Thanks for reaching out. I know how important it is to have a strong internet signal as I rely on my internet services for my livelihood. I am so sorry to learn bout this experience. You've knocked on the right door in virtual land. Over social media, we are an expert team of specialists dedicated to resolving internet service issues. Let's get this fixed. If you were to run an internet health test via the Xfinity app like in this link here, what results does it pull for you?
XfinityGabriel
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