1 Message
Internet
What has to happen in order to get internet fixed? Despite chats and calls, the only resolution is that there's 'no outage' and that a technician needs to come out. This is not an isolated incident & multiple houses are experiencing this. Help! Internet service has been unreliable for at least 6 months, and almost totally down for 2 days. We shouldn't have to pay our phone carriers extra for hotspot.
XfinityDilary
Official Employee
•
2.1K Messages
3 months ago
Hey there, user_mn9dkx. Thanks for posting on our Community Forums for assistance with your internet concerns. It sounds like we have completed some troubleshooting steps on our end, correct? If that determined a technician is needed, that would be the best route. Our technicians can refer any issues over to our outside repair team. Are you still experiencing issues?
0
0