U

Sunday, January 26th, 2025 9:58 PM

Internet

Our online gaming is constantly freezing and having issues and xfinity keeps saying it good and it never is.

Retired Employee

 • 

1.4K Messages

3 months ago

@user_9c83f3, hello and thank you for your post. A stable connection is hugely important for online gaming, and I would like to figure out what is going on with yours. Can you tell me what type of troubleshooting you've done? Also, is this happening on multiple systems and games? The more (non-personally identifying) details you can provide, the easier it will be for us to locate the root cause.

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