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Sunday, July 7th, 2024 12:40 PM

Internet

what is going on with are internet??????   For a week now it has gone off and on till noonish. Thought it was getting fixed????   And no it’s not on are end. Every day for a week.  

Official Employee

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1.4K Messages

2 months ago

 

user_8yfnuo Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear about the issues you are having with your internet and we can definitely assist you. Can you please send us a Direct Message with your full name and address? Here are instructions on how to send a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

Expert

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106K Messages

2 months ago

@user_8yfnuo @XfinityBenjaminM 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

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