Hello, user_vmjvio thank you for taking time out of your day to create a post. You've contacted the right place for assistance, and I want to help with your concern. Working from home myself I completely understand needing your equipment connected to your home network.
We're you able to see the questions our awesome forums experts @EG had asked? Getting more details of the connection problem helps to know which troubleshooting steps needed to be taken to help with a resolution.
When you have time, would be able to answer these questions:
- Do you mean connecting to the Comcast system in general, or do you mean connecting devices to the WiFi?
- Have you checked our great internet connection tips to see if any of these help: https://forums.xfinity.com/conversations/your-home-network/internet-troubleshooting-tips/602dae4ac5375f08cde52ea0 ?
EG
Expert
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110.1K Messages
1 year ago
Got more details ??? Do you mean connecting to the Comcast system in general ? Or do you mean connecting devices to the WiFi ?
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XfinityJustinC
Official Employee
•
1.2K Messages
1 year ago
Hello, user_vmjvio thank you for taking time out of your day to create a post. You've contacted the right place for assistance, and I want to help with your concern. Working from home myself I completely understand needing your equipment connected to your home network.
We're you able to see the questions our awesome forums experts @EG had asked? Getting more details of the connection problem helps to know which troubleshooting steps needed to be taken to help with a resolution.
When you have time, would be able to answer these questions:
- Do you mean connecting to the Comcast system in general, or do you mean connecting devices to the WiFi?
- Have you checked our great internet connection tips to see if any of these help: https://forums.xfinity.com/conversations/your-home-network/internet-troubleshooting-tips/602dae4ac5375f08cde52ea0 ?
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