Not much to go on there..... Got more details ??? Did it ever work or is this a new installation? What are the lights on the modem doing ? Is there a widespread or a local outage ? Check here for any official info;
Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. Dead thread is now being closed.
For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark an Accepted Answer!
EG
Expert
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110.2K Messages
1 year ago
Not much to go on there..... Got more details ??? Did it ever work or is this a new installation? What are the lights on the modem doing ? Is there a widespread or a local outage ? Check here for any official info;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
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fred40fl
Contributor
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45 Messages
1 year ago
I BEEN HAVING INTERNT CONNECTION ISSUES FOR 3 DAYS NOW
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