vbrown801's profile

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1 Message

Wed, Feb 17, 2021 9:00 AM


Internet doesn’t reach portions of our home. Can someone come here to advise. Also we need a new modem



Official Employee


6.7K Messages

2 m ago

Hi vbrown801. We understand in-home WiFi can be a bit tricky to improve. Please take a moment to review this friendly article on our website. It's about: Improving WiFi Network Performance


Also, if you need a new modem replacement for a modem you rent from us, I can help place an order. To get started, please send me a private message and include your full name and service address, so I can assist you. You can click my name (ComcastJoeTru) to view my profile, and then click "Send a private message" in the upper right.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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