gingberb1261's profile

New Poster

 • 

1 Message

Friday, August 7th, 2020 7:00 AM

Closed

Internet

I have been having CONSTANT issues with Internet and Cable.
Numerous irritating calls to Comcast has resulted in 3 tech visits (which supposedly resolved the issue), 3 different modems which I have had to pick up at our local office.
I STILL lose my Internet several times a day. This is totally ridiculous. Any suggestions on how to handle this? I am sick of calling them, being placed om hold for 45 minutes, and speaking with cust srbc reps.

This conversation is no longer open for comments or replies and is no longer visible to community members.

New Poster

 • 

1 Message

5 years ago

I'm right there with you!  Comcast has done a great job of hiding itself behind an automated system that rarely gets you to a human, then one who can do more than the resetting of a modem.   I have nothing good to say about xfinity/comcast.

Expert

 • 

111.4K Messages

5 years ago


@gingberb1261 wrote:
I have been having CONSTANT issues with Internet and Cable.
Numerous irritating calls to Comcast has resulted in 3 tech visits (which supposedly resolved the issue), 3 different modems which I have had to pick up at our local office.
I STILL lose my Internet several times a day. This is totally ridiculous. Any suggestions on how to handle this? I am sick of calling them, being placed om hold for 45 minutes, and speaking with cust srbc reps.

Start here;


https://forums.xfinity.com/t5/Your-Home-Network/Internet-Troubleshooting-Tips/m-p/3310447#M316652

 

forum icon

New to the Community?

Start Here