@Konnag wrote: Why am I paying 70 bucks for 100 mbps and only get 10 mbps since I got Xfinity?
Is this with a WiFi connection ? If so, for a test, does a computer / device hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.
jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
How are you testing your speeds?
What device(s) are you using?
How are they connected to your service?
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EG
Expert
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111.6K Messages
5 years ago
Is this with a WiFi connection ? If so, for a test, does a computer / device hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.
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