Jdennis1099's profile

New Poster

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2 Messages

Friday, March 27th, 2020 2:00 PM

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Internet

Internet isn’t working. Troubleshooted it, and restarted modem. Customer service isn’t available, and wait in queue online is over 300 people long.

I need WiFi to work.

What am I supposed to do??

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Expert

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111.4K Messages

5 years ago

Is the "Online" indicator light on the modem lit steadily ?

New Poster

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2 Messages

5 years ago

Yes

Expert

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111.4K Messages

5 years ago

O/k. Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?

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