3 Messages
Internet working but wifi disabled
Wired internet connections are working but my wifi is disabled. I’ve gone into the admin page on a wired internet connection it shows my wifi is disabled and the option to enable or edit it is grayed out. I’ve tried to created a new wifi network I go through all the steps and save it but then it’s not there after the page updates.
Accepted Solution
EG
Expert
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106.9K Messages
3 months ago
Have you first tried power-cycling / re-starting the device by unplugging it for a minute ? No joy ? Try hard resetting the device to factory defaults by pressing and holding in the recessed reset button on the rear (or use the WPS button if it doesn't have a reset button hole) for 30 seconds. This can sometimes clear up some weird behavior issues. You will lose any customized settings, and they will need to be re-configured from scratch if you do the latter. Still no joy ? Get it swapped out for another one.
Good luck !
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EG
Expert
•
106.9K Messages
3 months ago
Seems it would be time for a swap as stated. Good luck !
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