Tom325's profile

Contributor

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32 Messages

Wednesday, June 4th, 2025 4:29 PM

Internet use not updating

Last month XFINITY Internet stopped reporting and updating my Internet use. This month there is Zero reported. Yet I still have Internet?? What gives.

Official Employee

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1.7K Messages

7 minutes ago

Hi there! Thank you for taking the time to reach out. Are you still experiencing this issue at this time? Are you checking through the Xfinity app? Can you share what steps you have you taken so far? 

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