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Wednesday, March 13th, 2024 10:31 PM

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Internet usage

As others here have mentioned, something seems to have changed recently with how Internet usage is being measured. We have never used more than 900 GB in a month, but are already close to 950 GB for the first half of March, and are not doing anything new or different.

There was a service update in our area last month - would this have affected anything?

Accepted Solution

Official Employee

 • 

855 Messages

7 months ago

 

user_oqg63q Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

2 Messages

@XfinityBrianH​ done, thanks 

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