I

Visitor

 • 

3 Messages

Wednesday, April 23rd, 2025 4:01 PM

Internet Unstable errors on Zoom, Pixelated broadcast channels

For the past several months I have noticed pixelation on some local broadcast channels. This occurs on live TV as well as recordings. I also have been receiving "Internet Unstable" errors on Zoom. Generally I use the mobile app to reset the TV box and/or power cycle the router.

On the router I see what appears to be high CM Error Codeword values. I'm using a direct Ethernet connection to the router when using Zoom. Could these be related?

CM Error Codewords
Channel ID
28
1
2
3
4
5
6
7
8
9
10
11
12
12
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Unerrored Codewords
3809315477
204153689
204171543
204171543
204222989
204191667
204194099
204194099
204229315
204250405
204255386
204266835
204320424
204278912
204290521
3762197196
3762206369
3762214406
3762205980
3762227544
3762297734
3762245560
3762258920
3762265322
3762271965
3762281855
1798705405
1798719457
1798733008
1798735108
1798740001
1798743691
3776717023
3809315477
Correctable Codewords
2929280632
1
1
1
1
0
0
0
0
1
1
1
1
1
2
2
2
1
0
1
1
2
1
1
2
1
0
1
1
1
1
2
2857826519
2929280632
Uncorrectable Codewords
27
0
0
0
0

Expert

 • 

110.3K Messages

19 days ago

What do the modem's signal status values look like ? 

Please copy all of the text in its entirety of the *Downstream Power Levels*, the *SNR's* (Signal to Noise Ratios), and the *Upstream Power Level* numbers and paste them into your next post.

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