Skip to main content
user_7utiyy
1st Topic

Visitor

 • 

1 Message

Thursday, April 16th, 2026 4:30 AM

Internet too slow

I want to know why my internet is too slow after upgraded modem and got a promotion higher speed as before I had

Question

 • 

Updated 

2 months ago

27

1

0

Oldest First
Selected Oldest First
XfinityQue

Official Employee

 • 

673 Messages

2 months ago

 

user_7utiyy, hello there and oh no! Thanks for reaching out sharing your experience. I do apologize about that and would be highly concerned if I was in the same boat. Are you experiencing those challenges on Wi-Fi or through ethernet connection? 

 

0

0

forum icon

New to the Community?

Start Here