Visitor

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1 Message

Friday, December 5th, 2025 2:27 PM

Internet stops working every night around 3am. This makes other routers stop working

The last three nights, my Internet went down around 3 AM and it [Edited: "Language"] up my other routers and they were not able to restart. How do you fix this

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Problem Solver

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529 Messages

3 days ago

The Xfinity router may be installing updates around 3 am. I know the X1 boxes all update between 3 and 4 am. I have only the Xfinity router for my entire house. You may want to call the manufacturer for your other routers to see what their solution is. 

Official Employee

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2K Messages

1 day ago

 

user_8mto9o have you checked the Xfinity app to see if there is planned maintenance around 3 AM? When our techs upgrade the network, they tend to do it during these late hours.

 

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