Visitor
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1 Message
Internet Speed
On the Xfinity app, it says my plan is for 600 mbps after the complimentary speed upgrades. When I go online to xfinity.com, it says that my speed is up to 150 mbps? When I test my speed, I am typically around 150-180 mbps. If I am supposed to be at 600 mbps why am I not even getting half of my speed? I understand that I am not going to be always getting the top speed, but I feel that it is an issue if I am not even getting half of it.


EG
Expert
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118.8K Messages
2 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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