Visitor

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2 Messages

Sunday, December 21st, 2025 11:34 AM

Internet speed

I just switched to Xfinity and my installation was done yesterday. I am supposed to be receiving 1.2 gig in download speeds and am only getting 485 mbps max on speed tests. Xfinity says that everything looks good on their end as far as the speed. With my old provider, my Speedtest results always showed the download speed I was paying for. What is going on? 

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Contributor

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466 Messages

7 hours ago

What are your test conditions?  Device, connectivity etc. 

Visitor

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2 Messages

Using iphone to conduct Speedtest over WiFi. 

Contributor

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466 Messages

Try an Ethernet (preferably 2.5g or faster) connection.

Contributor

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430 Messages

5 hours ago

Are you using the same computer, phone, tablet, etc? From my speed tests, results are usually different on different devices. In my testing, my cell phone is always faster than my laptops. Different laptops show different speeds as well as desktop showing different speeds.

Note, this is using my comcast gateway's wifi.

(edited)

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