Visitor
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2 Messages
Internet speed
I upgraded my internet plan to 1100 mbps more than a week ago, and my billing and plan reflect this, yet my internet is still operating at 600 mbps which was the old plan. The online assistance and phone number are absolutely no help
EG
Expert
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110.3K Messages
1 day ago
What is the exact make and the model number of the modem that you are using ? Have you power cycled / rebooted it lately ?
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EG
Expert
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110.3K Messages
2 hours ago
OK. Second question ?
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