Visitor
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3 Messages
Internet Speed
Greetings - I am currently on the Gigabit X2 plan and am supposed to be getting 2100 down and 300 up.
Speed tests show that I am only getting on average 925 down. Up speed averages about 350 and is fine, no problems there.
Would like to get closer to the down speed that I am paying for.
Any help would be greatly appreciated.
Aceq2jot
Contributor
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89 Messages
12 hours ago
are you wireless or hard wired? If hard wired i believe you have to be plugged into the red jack on the back of the xb8 modem.
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BruceW
Gold Problem Solver
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26.3K Messages
12 hours ago
What modem or gateway are you using, and are you connecting with Wifi or Ethernet? Are you using a standalone router?
If any of the devices in the chain are only capable of 1 Gbps you'll only see 940 Mbps or so due to protocol overhead.
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