1 Message
Internet speed
We are paying for 1200 mbps, I did a speed test and it's consistently less than 400 even after unplugging/restarting the modem
1 Message
We are paying for 1200 mbps, I did a speed test and it's consistently less than 400 even after unplugging/restarting the modem
zandor60657
Contributor
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200 Messages
1 year ago
Wired or WiFi? If you're using WiFi have you tried a wired test? Plug a computer into the router/gateway with an ethernet cable. WiFi is notorious for causing performance issues, and for debugging purposes it's very useful to know if you have a WiFi problem or an issue with your line from Comcast or perhaps your modem/gateway.
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frollo
1 Message
1 year ago
I am paying for the same and have the same issue hardwired with 10gbit backbone to computer using xfinity's modem through a unify usg pro-4. In the past I have gotten ~1gbps but the last several weeks it tops out at around 460. Multiple restarts don't help. Even xfinity's speed test shows the slow speed.
(edited)
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EG
Expert
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108.5K Messages
1 year ago
@frollo
Please create a new topic of your own here on this board detailing your issue. Thanks. For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's help thread in progress can delay getting help.
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