Visitor

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6 Messages

Monday, August 18th, 2025

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Internet Speed too slow

I updated my internet speed from 400 MBit to 2GB. My account reflects that change. My actual speed is unfortunately still 400 MBit. Even with a direct ethernet connection from the Xfinity gateway to my computer. I have a 10GB ethernet connection on my computer. There should be no limitation from my side.

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Visitor

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6 Messages

6 days ago

After having struggled with the AI chat bot for a while, I was finally able to chat with a live agent. He was able to fix the issue.

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