Visitor

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1 Message

Sunday, September 21st, 2025

Internet speed slows at night

Hi, my issue started just a few weeks ago. Every day, around 8 pm, my internet would slow down drastically(200+mb to 3-5mb drop), and the speed would pick up again around 7 am the next morning.  I tried everything to fix this on my end, but nothing worked. It seems that xfinity is intentionally throttling my internet speed during that time period. This is really troublesome to me. Can anything be done about this?

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Official Employee

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151 Messages

24 days ago

 

hrhuang Hi, and thanks for reaching out! I totally understand where you are coming from. That can happen sometimes - I do want to point out that we aren't throttling your speeds on purpose. I apologize for your experience. Easy question, are you living in an apartment complex? 

 

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