Auliz's profile

New Poster

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4 Messages

Thu, Nov 14, 2019 8:00 PM

Internet speed / reliability issues

Hey everyone, 

 

I recently started having some issues with my internet connectivity. Some moments it will be worked perfectly, getting my correct speed of 250mbps download, and 25mbps upload. Out of seemingly nowhere, it sometimes drops the speed anywhere from 0.9 Mbps - ~50 Mbps. (speeds checked with speedtest.net) When it drops to these speeds, it's typically not useable as it's not recognized by most of my devices. I've been told to look into my modem settings and see the channel frequencies and things however, I don't know what to look for. If it matters, I have a Netgear CM500 and the Google Mesh Wifi (the first edition, not the brand new model).

Modem.PNG

modem fails.PNG

 

Thank you very much for any help you can offer! 

Have a wonderful day / night 🙂

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EG

Expert

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87.2K Messages

2 y ago

Can't see your pics. Since you are a new poster, they need to be approved by a Forum Admin. That could take some time. In the interim, you could try hosting them at one of those free third-party pic hosting sites like Imgur or Photobucket and post the link to them here.

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