Visitor

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1 Message

Friday, December 12th, 2025 9:37 PM

Internet speed not matching my plan

Plan is for 1100mbps but speed tests only give me UP to 100mbps. I'm using an ethernet connection and I have restarted my modem on countless times.

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Official Employee

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295 Messages

2 hours ago

 

user_0erhwt, hello there! I've been there before. That's not a good experience. May I ask are you using your own modem or a gateway provided by Comcast? 

 

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