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user_1mi0nr
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Wednesday, April 9th, 2025 7:55 PM

Internet speed is horrible

I pay $109 a month for 1300mbps and have tracked every time my speed is throttled. I’ve seen speeds between 4 and 200. At this point should I change providers? 

Question

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Updated 

4 days ago

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user_1mi0nr

3 Messages

7 days ago

Here’s all the horrible speeds in the past. 

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user_1mi0nr

3 Messages

7 days ago

Another one. It’s horrible.

1

XfinityVictor

Official Employee

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1.3K Messages

 

user_1mi0nr  Are you stil hvaing speed issues?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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5 days ago

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user_3f0a7e

Visitor

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1 Message

7 days ago

I had a reduction in speed too last night around 2am from Xfinity.  I usually have download speed of 80mpbs and last night I only had less than 1mbps.  I don't know what happened.  Tonight the speed seems to be alright. 

1

0

XfinityBenjaminM

Official Employee

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1.9K Messages

 

user_3f0a7e Hello! It has been a few days since you reached out, are you still experiencing issues with your connection? If you are, please let us know and any troubleshooting you have done up to this point is a huge help.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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4 days ago

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