Internet Services are HORRIBLE

This has been some of the worst internet service I have ever had. Our internet and cable is out more times than not. We can barely get ahold of a live agent to resolve this and when we do, there is still no answer as to WHY we are having outages in the first place Heck! We even had someone say they were looking at the outage map and then proceeded to ask if we were affected by Hurricane Milton. [Edit: Personal Information]