2 Messages
Internet service issue
This is day three with no internet. Power was out three days ago but was back up in three hours. No technician has been around to investigate.
2 Messages
This is day three with no internet. Power was out three days ago but was back up in three hours. No technician has been around to investigate.
EG
Expert
•
109.5K Messages
1 day ago
First. Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
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EG
Expert
•
109.5K Messages
15 hours ago
Ok I'm going to escalate your issue to the Comcast corporate employees (The Digital Care Team) who are available to these boards for review. You should get a reply here in your topic. Good luck !
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