Visitor
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1 Message
Internet router FAILING with NO ONE to talk to - brilliant
You all in your infinite wisdom have excluded ANY human from being able to assist. WHO pays your bills? Computers? NOOOO CUSTOMER. Your AI is so foolproof there are no humans. So smart. All us customers should let our AI pay you....oh wait - that won't work. TOO BAD.
You have a DYING router in path.
XfinityBradM
Official Employee
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1.1K Messages
4 hours ago
@user_c0jq2m Our team can definitely understand how stressful and irritating it is to have issues with your internet connection. We all work from home on this end of the screen so we can completely relate to how it causes you to make arrangements that you didn't expect. What troubleshooting steps have you taken from your end?
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