Visitor
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1 Message
Internet problem
Hello! My internet has pretty much been non existent all day.. I’ve been unplugging my router & tightening my cable for hrs on end & my internet keeps disconnecting.. I’ve checked for outages & there is none in my neighborhood. Thank u!
XfinityLinda
Official Employee
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1.8K Messages
2 days ago
Oh, no! That would make it difficult to get anything done, @user_73ezks. Sorry for the trouble with the service today. We can definitely get in there to see what's happening. Please send us a Direct Message with your full name and complete service address. We look forward to hearing from you.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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