Visitor
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1 Message
Internet pricing
I've been an Xfinity customer for over 20 years. I recently discontinued cable TV and home phone and retained only 300 Mbps internet service.
I'm being charged $80/month, while new customers are being offered substantially lower pricing with a five-year price guarantee.
I've been told I must close my existing account and open a new one to receive that offer.
I'd like someone from Xfinity's Customer Solutions or Loyalty team to review my account and help me obtain competitive pricing without having to establish a new account.
Can an official Xfinity representative please assist?


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