Visitor
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1 Message
Internet pricing issue
In same service location address price for Internet plan shows 50 dollar for month and I am existing customer for around 3 years and I am getting charged 85 dollar per month , this seems unfair
Visitor
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1 Message
In same service location address price for Internet plan shows 50 dollar for month and I am existing customer for around 3 years and I am getting charged 85 dollar per month , this seems unfair
EG
Expert
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115.3K Messages
9 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityKassie
Official Employee
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2.2K Messages
9 hours ago
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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