Visitor
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2 Messages
internet packet loss
Hi. I have recently boarded this service. I have been seeing consistently around 1-2% packet loss on my 1Gb connection since I started. I am using MTR to measure this. I have no splitters on the path inside the house.
I am coming from 5G FWA home internet and never saw much packet loss, if any, on that link even though it was 5g wireless so i am not expecting this. I have run this to various stable points on the internet (Google DNS at 8.8.8.8, Cloudflare DNS (1.1.1.1), etc) with the same results of 1-2% loss.
Could someone check my modem to confirm the signal strengths to give me a hint if that has anything to do with this? as a starting point? i have the Xfinity device in Bridge mode so i cannot get this information myself anymore it seems
A recent example of a long running MTR from today...
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 15167 | 15167 | 0 | 0 | 131 | 0 |
| 10.112.27.131 - 1 | 14822 | 14730 | 4 | 13 | 144 | 20 |
|po-319-424-rur502.b0atlanta.ga.atlanta.comcast.net - 1 | 14821 | 14728 | 4 | 13 | 131 | 8 |
|po-2-rur501.b0atlanta.ga.atlanta.comcast.net - 1 | 14858 | 14776 | 4 | 13 | 269 | 11 |
|po-500-xar01.b0atlanta.ga.atlanta.comcast.net - 1 | 14780 | 14677 | 4 | 13 | 358 | 6 |
|be-312-ar-in02.b0atlanta.ga.atlanta.comcast.net - 1 | 14810 | 14715 | 5 | 13 | 125 | 17 |
|be-1102-ar-sp01.b0atlanta.ga.atlanta.comcast.net - 1 | 14862 | 14781 | 5 | 13 | 145 | 14 |
|be-33011-cs21.atlanta.ga.ibone.comcast.net - 44 | 5546 | 3108 | 0 | 16 | 132 | 21 |
|be-3112-pe12.56marietta.ga.ibone.comcast.net - 1 | 14673 | 14542 | 5 | 13 | 143 | 9 |
| No response from host - 100 | 3059 | 0 | 0 | 0 | 0 | 0 |
| 108.162.235.87 - 1 | 14811 | 14716 | 5 | 16 | 143 | 23 |
| one.one.one.one - 1 | 14835 | 14746 | 5 | 13 | 142 | 11 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider



user_4lxopu
Visitor
•
2 Messages
4 hours ago
PS, this is a wired connection to the Xfinity gateway, not wireless, to remove that from the equation. As you can see above, no packet loss to my local router, only once I leave my device.
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