3 Messages
Internet Packet Loss
I am experiencing on over 50% packet loss on my home internet circuit. the host name is cs01.1601milehigh.co.ibone.comcast.net and the IP is 96.110.43.241. How do I get a ticket opened to address this?
3 Messages
I am experiencing on over 50% packet loss on my home internet circuit. the host name is cs01.1601milehigh.co.ibone.comcast.net and the IP is 96.110.43.241. How do I get a ticket opened to address this?
BruceW
Gold Problem Solver
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26.4K Messages
2 years ago
Please post a complete trace to the target showing all the hops along the route.
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BruceW
Gold Problem Solver
•
26.4K Messages
2 years ago
WinMTR sent 479 packets. The target received and replied to all of them, and WinMTR received all of the replies, so the "loss" or "delay" at the intermediate hops is likely more apparent than real, and probably not significant. Please see https://www.dslreports.com/faq/14068.
Interpreting trace results is tricky. What appears to be "late" or is reported as "lost" could mean 1) the packet did not reach or was delayed in reaching that hop, or 2) the router at that hop didn't reply or was slow to reply, or 3) the reply from that hop didn't make it back or was delayed in making it back to the trace program.
The fact that hops past than one you are concerned about respond quickly indicates that the router at that address is doing its job: forwarding data packets. That means the router's occasional delay in or failure to respond to trace packets, while annoying, is most likely not actually slowing down data transfer. If it was we'd see high RTT values and/or packet loss in subsequent hops.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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