Internet outages

user_pi493m That does sound frustrating thank you so much for reaching out for help with these interruptions. We do apologize for any inconvenience this may cause some interruptions are out of our control as much as we do repair and plan to prevent issues some unforeseeable events do impact our equipment and services. We would be happy to help look more into what is going on in your area for you if you would like. Send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.