Hello @user_iv6bwb, and thank you for reaching out on our Xfinity Forums! We understand how service interruptions can impact your ability to enjoy our services, and we're happy to help.
I see one of our awesome Experts @EG, provided some helpful information. Have you had a chance to review those recommendations, and did they help resolve the issue?
If you're still experiencing service interruption or need any additional assistance, please let us know.
EG
Expert
•
122.4K Messages
1 month ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
0
0
XfinityMelinda
Official Employee
•
455 Messages
29 days ago
Hello @user_iv6bwb, and thank you for reaching out on our Xfinity Forums! We understand how service interruptions can impact your ability to enjoy our services, and we're happy to help.
I see one of our awesome Experts @EG, provided some helpful information. Have you had a chance to review those recommendations, and did they help resolve the issue?
If you're still experiencing service interruption or need any additional assistance, please let us know.
We're here to help!
0