user_hsjbpd Thank you so much for reaching out for help with your modem not connecting. If there was an outage, the automated systems would have let you know. During an interruption, any troubleshooting would not be helpful since the cause is an outside source. Has it been a few days since your post? Are you still running into issues with the connection?
XfinityAmandaB
Official Employee
•
3.4K Messages
6 hours ago
0
0