U

Visitor

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1 Message

Monday, April 21st, 2025 2:10 PM

Internet outage

Why does my Internet keep going out?

Official Employee

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1.2K Messages

3 days ago

 

user_j4qebw I'm sorry to hear you're having trouble with your Internet! There are several common reasons why your connection might be dropping:
  1. Equipment Issues: Problems with your modem, router, or cables.
  2. Power Interruptions: Even brief outages can affect your connection.
  3. Network Congestion: High traffic, especially during peak times, can slow down or drop your connection.
  4. Weather Conditions: Severe weather can damage infrastructure and disrupt service.

To troubleshoot, you can try:

  • Restarting your modem and router.
  • Checking all cables and connections.
  • Moving your router to a more central location.

 

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