Internet outage since 8/24/26

I have not had internet or security since 8/24/26.I have had 2 technicians visit my home and spent hours on the phone. My problem requires underground work. No one can tell me when it will be resolved and I was offered a 56 dollar credit on my 200 per month bill. I am a long time customer! I work from home and have had to use PTO or in inconvenience my friends and family. Unacceptable Xfinity!