Internet Out for the 3rd Time This Week!

Xfinity is horrible - switch to any other internet provider in your area. I work remote and my internet has now gone out for the third time in one week and you can never get a human on the phone to get actual answers. This is unacceptable!

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EG

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114.7K Messages

1 month ago

First. When these outages occur, are they being officially indicated with any info about them here ?;

https://www.xfinity.com/support/status

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

Or you can use their Xfinity App: https://www.xfinity.com/apps

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user_pt8tw9

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4 Messages

Three times this week my internet has unexpectedly gone out in the middle of my remote work day with no notice from Xfinity - some unexpected network error or issues. I have no faith in Xfinity that this won't happen in my work day again today and your customer service completely [Edited: "Language"] with the robot call center hanging up on me every time I try to talk to a human. I am switching to AT&T internet soon!

(edited)

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1 month ago

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user_pt8tw9

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4 Messages

@EG Do you have an answer yet because my internet just went out a fourth time bc of an unexpected network issue. [Edited: "Inflammatory"]!!!!!!!!!!!!!!!!!

(edited)

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1 month ago

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Your Home Network

user_pt8tw9

Internet Out for the 3rd Time This Week!

EG

user_pt8tw9

user_pt8tw9

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