Internet order isdues

On 6/3 I placed an order for full install of WiFi in the store. The rep tried a iPad 2x & the PC. Wouldn’t go through. Finally a manager placed it manually but couldn’t get an appointment. He called customer service. After a long wait, the rep put us on hold & reprocessed a whole new order. The rate was wrong & it showed a partial install Wrong! He fixed the rate & promised Saturday 6/6. I got several emails showing that equipment was being sent. Wrong! I spent  over an hour going round & round with customer service only to find I had no appointment.  She finally said she stopped the equipment & set my appointment. Next I got a message my appoint was for Wednesday. Wrong! Another call & set an acceptable on for Friday 6/12. My order still says a partial install. Wrong! I need a full install as the store showed no previous service. The tech needs the properly allotted time. I have spent hours in the store & on the phone. This should have been a one contact for a new install  The worst customer service I’ve ever experienced. Just read all the notes on my account. A manager needs to be involved & insure this is done correctly