Good morning user_ot6cka. I can certainly understand the frustration if you are not able to connect your TV to the internet. @EG had asked if you are able to connect any other devices? Please let us know if you are still unable to connect your TV, and also if this is the only device impacted.
user_ot6cka
Visitor
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2 Messages
2 days ago
TroubleshootI my Internet
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EG
Expert
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123.1K Messages
2 days ago
Are other devices able to connect ?
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XfinityJon
Official Employee
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2K Messages
22 minutes ago
Good morning user_ot6cka. I can certainly understand the frustration if you are not able to connect your TV to the internet. @EG had asked if you are able to connect any other devices? Please let us know if you are still unable to connect your TV, and also if this is the only device impacted.
I will be happy to assist you further.
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