Visitor
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1 Message
Internet not working
I already found the internet coaxi cable but it won’t work the internet only appears On but won’t get any signal.
Visitor
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1 Message
I already found the internet coaxi cable but it won’t work the internet only appears On but won’t get any signal.
EG
Expert
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120.8K Messages
2 days ago
First. Is this a new service install or an existing one / new move-in ? Is / are the light / lights on the modem lit steadily, or are they blinking (what color)?
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XfinityAdrienne
Official Employee
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2.3K Messages
3 hours ago
Hey there, @user_xxxbmp! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! Thank you so much for jumping in to help with our customers @EG!
Did you have a chance to run through the questions provided? Are you still having troubles connecting? Did you attempt another cable outlet within the home? Please let us know.
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EG
Expert
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120.8K Messages
3 hours ago
YW @user_xxxbmp !
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